January 15, 2020   |   by admin

Oddly, I did have the Win 7 driver for the Chicony camera installed when I emailed you that log file. Thanks for your help! Other programs by Chicony Electronics Co. Let me know if I should upload again, though. Which OS releases does it run on?

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You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. I wasn’t able to see why their driver isn’t installing. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

Let me know if I should upload again, though.

Acer Crystal Eye webcam Ver by Chicony Electronics Co.,Ltd – Should I Remove It?

SalilM Replied on February 16, Versions Version Distribution 1. The setup package is about 1. How satisfied are you with this reply? Thank you for commenting! This response contains a reference to a third party World Wide Web site. Now double click on the setup file to initiate the install.


Right click on the setup file. If I run the Crystal Eye utility after installing, I get a “no webcam found! There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

SalilM Replied on February 17, Shekhar S Replied on February 14, You can find more information about compatibility modes in the articles below: Hi SalilM, In device manager, do you have an entry labeled “other devices? By marking a post as Answered, or Helpful you help others find the answer faster. Windows 7 Home Premium Acer Crystal Eye Webcam is pre-installed with all Acer laptops that include a built in camera.

Place a check mark on “Run as an Administrator” under privileges level and click on Apply and then Ok. Which Windows OS versions does it run on?

Chicony Acer CrystalEye Webcam Free Driver Download

Let us start with running the hardware troublwhooter and check. That might be because I tried to install the drivers for both the Suyin and Chicony cameras, since I couldn’t find any specs showing which one my laptop has.


This site in other languages x. Sorry this didn’t help. Thanks for your feedback, it helps us improve the site. The device doesn’t seem to be detected by Windows at all, either.

I tried the troubleshooter, but no luck. At this point, you might try contacting Acer support.

If it is an inbuilt webcam I would recommend you to install the drivers for the webcam from the Acer’s website. Shekhar S – Microsoft Support. The main program executable is CrystalEye. It no longer shows up at all in Device Manager–there’s no entry for Imaging Devices at all. Microsoft does not control these sites and has not tested any software or information cnicony on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.