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Follow these steps to use the Hardware and Devices troubleshooter to check for problems:. The following procedure is an example of how to correct a No burner is currently available message in CyberLink Power2Go. If your notebook computer has a battery that is sealed within the computer’s case, a battery that cannot be removed easily, skip this step. Scan for hardware changes again to attempt to detect the drive. All forum topics Previous Topic Next Topic. Region table for standard Blu-rays Region Code.

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Scan for hardware changes again to attempt to detect the drive.

HP PCs – CD/DVD Drive Is Not Detected (Windows 7)

paviliion Check the program for a way to update the software. Scan for hardware changes. For any other error, refer to the information that is provided with the error code. Most disc players play up to three non-region titles before they stop playing non-region titles.

If not, continue to the next step.

HP PCs – Resolving DVD and Blu-ray Movie Problems (Windows 10, 8)

Modify your browser’s settings to allow Javascript to execute. For example, the drive may be designed to read DVDs, but not Blu-ray discs. A copy of the registry has been saved for back-up purposes to the Documents folder.

If the drive name appearsthe drive is dn4 by the BIOS and should also be recognized by Windows. Exploring a Blu-ray disc.


If the tray ejects or a message appears asking to insert a disc, the drive is not recognizing the disc.

When a new region is selected, a warning appears, stating the number of region changes remaining before the change is written. To pavioion the issue, you should close any open applications and turn off wireless by pressing the notebook PC wireless button. After CyberLink Power2Go has been uninstalled, restart the computer.

Do the following to make sure your drive is capable of reading the file structure of a disc. If your computer did not come with Blu-ray player software, you may need to install third-party software to play Blu-ray movies.

Use the following dj4. If you have a notebook computer, remove all batteries from their compartments, wait 10 seconds, then reinsert the battery or batteries. Commercial DVD and Blu-ray movie discs contain a region code. To do so, skip to the step to Replace the PxHelp20registry value.

You can look for a Blu-ray label on the front of the drive, or look up the product specifications for your computer to find out whether the drive is Blu-ray compatible. If the movie is a newer Blu-ray title and other Blu-ray movies play, then the Blu-Ray compatible software might need to be updated. If a System Restore does not resolve the problem, you can perform a system recovery to return the computer software configuration back to its original state. The computer must have movie player software that supports 3D Blu-ray playback.


Click Fileclick Exporttype a filename that is easy for you to remember, then click Save. Right-click the new LowerFilters value and select modify.

If you have a pavllion create a new topic by clicking here and select the appropriate board. Note on archived topics. If error code 1019313239 or 41 is shown in Device Status, a problem exists with the integration of previous CD burning software. This can disrupt the movie.

HP Pavilion Dm4 Cd-rw DVD RW Dvd-rw Multi Drive Gu40n | eBay

Right-click the new LowerFilters value and select modify. I have this problem with my dmdx optical drive since I bought it. This product contains components that can be damaged by electrostatic discharge ESD. Asia Pacific and Oceania. Making a normal disc copy of a commercial movie produces a disc that cannot be played – this is normal. If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.